Building a Great User Group – Part 1 - Don't Lose Newcomers
Back in 2007, I wrote a book called Building Technical Communities. It was widely distributed at the time, and I’ve always been pleased with the feedback that I received on it.

For some time, I’ve been thinking about updating it. Recently, our MVP and RD lead Shiva has encouraged me to put my ideas somewhere they can be seen, so I’ve decided to add a blog post series that covers what I currently think about this. This is the first article. I’ve love to get your feedback.
2019-11-24

