General

I regularly enter passwords into websites, and am told after I’ve entered a new password, that I can’t use any special characters.

Why exactly?

If I see a site that won’t deal with special characters properly, it immediately makes me think there’s some pretty poor coding going on under the covers. Very likely, the developers haven’t thought through how the parsing of requests, etc. should be handled.

It’s not just special characters either. Requiring short passwords is another red flag.

2020-01-21

Wow, it’s been a really big year in many ways. I had a list of goals for the year, and overall I’m pretty happy with where it’s ended up. One area that remains a challenge for me is personal health. But there are things I have in place that make me confident that one will be addressed better in 2020.

I liked the way that a few of my friends this year posted that they aren’t making New Year resolutions, they’re just stating goals for the next year. That’s a great way to look at things.

2019-12-31

Hi folks,

2019 has been another really big year. The number of readers of this blog has really increased in the last year and I’m pleased you’re here as one of them.  You make it all worthwhile.

Thanks to so many who reached out during the year, with wonderful insights and ideas.

Just wanted to wish you all the best for the holiday and Christmas season, from here down under.

2019-12-25

Given that SQL is an acronym for Structured Query Language, a reference to “a SQL” is then a reference to a language. Or the term SQL just refers to the language.

So something that I find really odd now is the number of people using the word SQL as a synonym for a SQL statement. I keep hearing references like this:

We need to execute several SQLs against the server.

2019-12-10

Over the years, I have long periods where I avoid Q&A forums. Lately, I’ve been spending a bit of time back in some forums. And once again, I’ve seen the sorts of behavior that make me think about leaving again.

Here’s a simple message: If you don’t like answering questions in Q&A forums, then don’t. Leave. You might think it’s all about you and your attempts to gain reputation in the forums. It’s not.

2019-10-29

Marketing folk have a few common truisms. One is that it costs way less to keep a customer than it is to find a new one. I have no doubt that’s true. It’s important to keep existing customers. And it costs a lot to get new ones.

For many people now, your website will be the first point of contact. By the time that someone visits your website though, a lot of things often have already had to go right. So it’s really important to keep them once they get there. Why waste all that?

2019-10-22

When I first saw Grammarly appear, I thought “what a great idea”.

I signed up for an account and started using it, and really liked what it did for my writing. It seemed to work well, although it got seriously messed up sometimes. It really didn’t like it when I had a bunch of code on the screen. Overall though, I liked it.

But then one of my security-focused friends asked me:

2019-10-15

Knocking Access was a popular sport over the last decade or more. Many data professionals saw Access as a real problem. Lots of silos of unmanaged data grew up across organizations and things could get out of hand pretty quickly. I saw all the expected problems that come from a lack of centralized management of data.

Some issues were quite nasty. I remember doing work for a company that did aircraft maintenance and had depots all over the country. Every depot had a copy of an Access database, but every single one had then modified it in different, and in many cases, conflicting ways. Then they decided to centralize the data, and oh what a pain.

2019-10-08

Recently, one of my MVP colleagues was tweeting about the problems he was having dealing with a country DNS name provider, and how much it cost. I’ve thought this for a long time, but it really does make me wonder if there’s much value left in country-level domain names, at least for companies.

The Gold Rush

[caption id=“attachment_5623” align=“alignnone” width=“398”] Awesome image by Lucas Benjamin[/caption]

Back in the 1990’s, I remember the “gold rush” that happened when people where trying to register domain names for their companies and how intense the competition became. If you didn’t get in early, you were fresh out of luck. We made a point of getting all our customers to register quickly. Even then, some missed out on their ideal names, particularly if they were just trying to register a set of initials or abbreviation.

2019-10-01

I deal with a lot of different service providers, and something that really sets the good ones apart, is their ability to avoid customer issues.

Can your staff avoid customer issues?

Awesome image by Holger Link

Years back, I used to deal with our largest national airline, QANTAS, a lot. They were actually pretty good at helping you out once you had a problem, if you had status with them. What they were extremely poor at, was avoiding issues in the first place.

2019-09-17