General

Opinion: Passwords are a completely broken concept

For a long time, passwords have troubled me conceptually. I now believe that, as a concept, they are beyond broken. As an industry, we need to do better.

I might well need to do with more identities, passwords, multi-factor authentication options, etc. than the average consumer but I know it’s beyond me to get this right, at least in the way that vendors, financial institutions, and source providers expect me to.

2018-09-25

Opinion: Start and finish meetings on time - don't wait for stragglers

It’s bad enough today that 90% of all online meetings seem to start with endless “can you all hear me?”, “can you see this?”, “I can hear you but I can’t see it”, “John’s trying to connect but can’t”, etc. etc.

But the one that annoys me most is:

Let’s give it a few more minutes for stragglers to connect in

Why exactly?

This often happened with in-person meetings too but it seems even more prevalent now with online meetings. In both cases, it’s inappropriate.

2018-09-18

Opinion: Don't chastise people for not doing a bot's work

I spend a lot of time consulting across a variety of companies. Often I’m there doing what we consider “mentoring” and that means I’m there on and off for longer periods. Because of that, I often have to do the same compliance “training” that their own employees do.

The first thing I’d comment on is that unfortunately this sort of compliance ends up being counted against the company’s training budgets. Let’s be clear:

2018-09-11

Opinion: Don't buy hardware before a Proof of Concept

Just a short post today to call out something that I’m seeing again and again. It’s where organizations purchase all their hardware and software platforms before they start to carry out a proof of concept. This is a very poor option.

I was reading the data strategy for a global company that I was doing consulting work for. They were proudly introducing the new strategy yet I was sitting looking at it, trying to work out what they were thinking. The first step of their plan was to buy everything they needed. The second step was to carry out a proof of concept to see how it would all work (presuming it would work suitably at all).

2018-09-04

Opinion: Take career risks while you can

In the 1980’s and 1990’s, part of my time was spent as a lecturer and tech services manager at a university. I particularly loved working with final year students and their project work. At our regular meetings though, I also often got into discussion with the students about their career plans, as they were about to graduate. What amazed me was how many super-bright students were looking to take incredibly boring jobs working on ancient technologies, in what were basically programmer graveyards, and when I asked them why they were intending to go there, invariably they’d tell me that they thought those jobs would be long term and low risk.

2018-08-28

Opinion: Avoid annual subscription surprises for your customers

Yet again, a few days back, I received two invoices that showed I’d just paid (via PayPal fortunately) a pair of annual subscriptions. These are subscriptions that I thought were already cancelled, and we’d stopped using the products many months back.

The problem is that I’ve now spent quite a bit of my time, and quite a bit of the vendor’s time trying to work out how to cancel and reverse them. For days now we’ve had emails going backwards and forwards between ourselves and the 3rd party that they use for provisioning/charging.

2018-08-14

Opinion: DIY security is not security

I spend a lot of time working in software houses. One of the nastiest things that I see again and again and again, is developers attempting to roll their own security and authentication mechanisms.

Spend a moment and think about how many security incidents the big companies (Google, Apple, Microsoft, etc.) have had over the years. Now think about how much effort they’ve put into doing it right, yet they still have issues at times.

2018-07-17

Opinion: Design your own job

One of the software houses that I’ve done some work for over the years has had a number of unexpected issues with their clients and had to shed quite a lot of their staff. This is always a concerning time and I’m seeing a lot of worried and unhappy people. Either they don’t think  their jobs will last, or they are upset at having been moved to roles that they don’t want.

2018-06-19

DevOps: Thoughts on Microsoft’s Acquisition of Github

I have many friends who would have checked the calendar when they first heard that Microsoft was buying Github. They would have guessed it was April 1st.

I think it’s another pretty bold strategic move by Satya Nadella.

It’s been interesting to see all the naysayers coming out of the woodwork to beat up on the idea of Microsoft owning Github, as though it was going to be the death of Github. Almost every single time I hear a justification though, it is based on their opinion of Microsoft or something they did often decades ago.

2018-06-15

Opinion: When building an SaaS application, you're only as good as your weakest SLA

The industry is clearly trending quite quickly towards Software as a Service (SaaS) applications. Rather than building monolithic chunks of code, new applications are often constructed by combining a variety of platform services, themselves usually delivered as Platform as a Service (PaaS) offerings.

Any application layers that you build above these services though, are only as good as the underlying services. And that’s where things can go very, very wrong quite quickly.

2018-05-29