Skype Error: Exception EXMLDocError in module ezPMUtils.dll at 000E8FCA

Skype sent down an auto-update today. Looks like it's now 5.3.0.111. Regardless, every time I started Skype, it said:

Exception EXMLDocError in module ezPMUtils.dll at 000E8FCA

Reboots, etc. didn't fix it. What did fix it was moving the file ezPMUtils.dll from the folder C:\Program Files (x86)\Skype\Plugin Manager to the folder C:\Program Files (x86)\Skype\Plugin Manager\MLS. Note that at first I tried copying the file to that folder but that did not fix the issue. Moving the file, however, did "fix" the issue in that the error no longer occurs. But of course, the extras manager also no longer functions. It would be really great to see *something* from the people at Skype about this issue.

Hope this helps someone.

It was also very interesting to notice that the auto-update installer still tried to move me across to Google Chrome, away from Internet Explorer. Obviously Skype isn't really integrated into Microsoft yet 🙂

17 thoughts on “Skype Error: Exception EXMLDocError in module ezPMUtils.dll at 000E8FCA”

  1. thank u so much , it fixed the problem
    dont understand why skype dont issue a fix for this 🙁 !

  2. Moving the file ist not a fix. You can also delete the file. After moving or deleting, the Extra-Manager doesnt work anymore. 🙁

  3. A better workaround is to go to the Skype Options / Advanced tab and disable starting the Extras Manager at startup

  4. It's all the same result but I just renamed the file by changing from .dll to .dlltemp. This way it's still where I found it until Skype gets on top of what's going on.

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